1111et Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 1111et collects, stores, and protects your data.
1 Introduction and Scope
1111et ("we", "us") is a trusted online gaming platform in Bangladesh. This privacy policy describes how we collect, use, store, and protect your personal information when you visit our website 1111et.cam, register, or use our services.
This policy applies to all 1111et services — including slot games, cricket betting, live casino, and all other sections. By using our services, you are considered to have agreed to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.
This privacy policy should be read together with our Terms and Conditions, and both documents complement each other.
2 What Information We Collect
2.1 Information You Provide Directly
When you create an account on 1111et or use any of our services, we may collect the following information:
- Full name and date of birth (for age verification purposes — only for those aged 21 or above)
- Email address and mobile number
- Username and password (stored in encrypted form)
- Payment information: bKash, Nagad, Rocket, or Upay number, bank account details
- National ID (NID) or passport information for identity verification
- Transaction history and deposit-withdrawal records
2.2 Automatically Collected Information
When you use our site, certain information is collected automatically:
- IP address and device type
- Browser version and operating system
- Time, date, and duration of website visits
- Records of pages viewed and games played
- Information collected through cookies and similar tracking technologies
2.3 Information Received from Third Parties
For fraud prevention and age verification purposes, we may receive limited information from trusted third-party service providers. This information is used solely for verification purposes and is processed in accordance with applicable law.
3 Purpose of Data Use
1111et uses your information only for the following lawful purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To provide gaming, betting, and live casino services without interruption.
- Financial Transactions: To process deposits, withdrawals, and bonus payments.
- Customer Support: To enable our support team to resolve your questions, complaints, and issues.
- Security and Fraud Prevention: To detect and prevent suspicious activity.
- Age Verification: To confirm that only individuals aged 21 or above are using our services.
- Legal Compliance: To comply with applicable laws and regulations.
- Service Improvement: To continuously improve our platform and user experience.
- Communications: To send important updates, promotions, or account-related notifications (with your consent).
We never sell or rent your information to third parties without your explicit permission.
4 Disclosure and Sharing of Information
1111et may share your information with third parties in the following limited circumstances:
4.1 Service Providers
We may share information with trusted service providers necessary for operating our services — such as payment processors (bKash, Nagad, Rocket, Upay), identity verification services, cybersecurity specialists, and IT infrastructure providers. They are bound to use this information only according to our instructions.
4.2 Legal Obligations
We may disclose information to comply with court orders, lawful requests from law enforcement agencies, or other legal obligations. In such cases, we will provide only the minimum information necessary.
4.3 Business Transfers
If for any reason 1111et's business is merged, acquired, or transferred, your information may be transferred to the new management. In such cases, we will notify you in advance.
4.4 With Your Consent
Before sharing your information with third parties for any purpose other than those listed above, we will always obtain your explicit consent.
5 Cookies and Tracking Technologies
1111et uses cookies and similar technologies to improve your experience on the website.
5.1 Types of Cookies We Use
- Essential Cookies: Necessary for core site functionality — maintaining login sessions, security verification, and so on.
- Functional Cookies: To remember your preferences and settings, such as language selection.
- Analytics Cookies: To understand site usage patterns — analysing which pages are visited most and where issues occur.
5.2 Cookie Controls
You can disable most cookies by changing your browser settings. However, please note that disabling essential cookies may affect some core site functionality. Contact our support team for more information on managing cookies.
6 Data Retention and Security
6.1 Retention Period
We retain your information for as long as your account is active or as needed to provide our services. After an account is closed, some information may still need to be retained for a specified period to meet legal obligations. Financial transaction records are retained for an extended period in accordance with applicable law.
6.2 Security Measures
1111et uses industry-standard security technology to protect your personal information:
- SSL (Secure Socket Layer) encryption — all data transmissions are secured
- Passwords and sensitive information stored in encrypted form
- Regular security audits and vulnerability testing
- Restricted staff access — only authorised staff can view personal information
- Two-Factor Authentication
- Regular backups and disaster recovery planning
While we always strive to maintain the highest level of security, no system on the internet is completely impenetrable. If you notice any suspicious activity on your account, please notify our support team immediately.
7 Your Rights
As a 1111et user, you have the following rights:
- Right of Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of any information that is inaccurate or incomplete.
- Right to Erasure: The right to request deletion of your information in certain circumstances — however, some information may not be deletable due to legal obligations.
- Right to Restrict Processing: The right to request that processing of your information be restricted in certain cases.
- Right to Object: The right to object to marketing communications and request that direct marketing be stopped.
- Right to Data Portability: The right to request your information in a structured, readable format.
- Right to Withdraw Consent: The right to withdraw any consent you have previously given at any time.
To exercise these rights, please contact us at [email protected] or get assistance via 24/7 live chat. We will respond to your request within a reasonable time.
8 Child Protection and Age Verification
1111et services are intended only for individuals aged 21 or above. We do not knowingly collect any personal information from minors.
We conduct an age verification process at registration. If we receive information that a minor is using our platform, we will immediately suspend that account and delete any collected information. If you believe a minor is using our services, please notify us immediately.
To learn more about responsible gaming, visit our Responsible Gaming page.
9 Policy Changes and Updates
1111et may update or amend this privacy policy from time to time. Such changes may be necessary to improve our services, comply with new laws and regulations, or keep pace with new technology.
For any significant changes, we will notify you in the following ways:
- Sending a notification to your registered email address
- Displaying a notice in a prominent location on the website
- Updating the "Last Updated" date at the top of the policy
Continuing to use our services after changes take effect will be considered your acceptance of the new policy. If you do not agree with the new policy, you may close your account at any time.
10 Contact Us
If you have any questions, comments, or requests regarding this privacy policy, please contact us:
We will try to respond as soon as possible after receiving your request. To read our related documents, visit the Terms and Conditions and Responsible Gaming pages.